JQKSlot Privacy Policy – Our Commitment to Malaysian Players

This Privacy Policy explains how the jqkslot platform ("we", "jqkslot") collects, stores, processes, uses, and protects the personal information you provide to us when using the jqkslot.run website and all related services.

We understand that privacy is a matter of great importance to Malaysian players. Your trust is the foundation of our business, and we take our responsibility in handling your personal data seriously. That is why we are committed to managing all your personal information with full transparency, accountability, and in line with best practices in data protection.

This Privacy Policy applies to all players who register or use the jqkslot platform, including those who browse the website without creating an account. By using the jqkslot platform, you agree to the terms of this Privacy Policy. This Policy should be read together with Terms & Conditions and Responsible Gaming Policy us.

JQKSlot collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

We do not collect more information than is necessary to provide our services to you. Any request for additional information — such as a MyKad copy for withdrawal verification purposes — will have its purpose clearly stated at the time of the request.

JQKSlot collects personal information through several methods depending on how you interact with the platform:

• Account Registration: When you register a new jqkslot account, you provide us directly with your name, Malaysian phone number, and other basic information.
• Platform Usage: Every time you use the jqkslot platform – playing slots, betting on the Malaysia Super League or EPL, or playing Live Baccarat or Blackjack – our system automatically logs activity associated with your account.
• Financial Transactions: When you make a deposit via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or FPX, or submit a withdrawal request, we receive the transaction information necessary to process that payment.
• Customer Support: When you contact the jqkslot support team via Live Chat, email, or Telegram, the content of those communications is retained for reference and service quality control purposes.
• Cookies & Tracking Technologies: The jqkslot website uses cookies and similar technologies to automatically collect technical and behavioural data as you browse the platform. Further details are explained in Section 9.
• Authorised Third Parties: In certain cases, we may receive your information from payment service providers or other third parties working with us, solely for the purpose of processing transactions or verifying your identity.

JQKSlot uses the personal data we collect solely for legitimate and necessary purposes. The following outlines the primary ways in which your data is used:

• Service Provision: To create and manage your account, process financial transactions, provide access to games, and run the overall jqkslot platform operations.
• Identity Verification & Fraud Prevention: To verify your identity, prevent fraud, money laundering, and other illegal activities, and to ensure that only eligible individuals access the platform.
• Payment Processing: To process your deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX, and to process withdrawals to your Malaysian e-wallet or bank account.
• Service Communications: To send you important notifications regarding your account, policy updates, security information, and other significant developments related to your use of jqkslot.
• Customer Support: To resolve any queries, complaints, or technical issues you report to the jqkslot support team.
• Platform Improvements: To analyze usage patterns and improve the user experience on the jqkslot platform — including enhancing performance, introducing new features, and refining the interface.
• Legal Compliance: To fulfil our legal obligations and comply with the regulations applicable to the jqkslot platform's operations in Malaysia.
• Responsible Gaming: To monitor gameplay patterns that may indicate signs of problem gambling, and to provide appropriate support through jqkslot's responsible gaming programme.

JQKSlot does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in the course of operating the platform, there are limited circumstances in which we may need to share certain information with trusted third parties:

• Payment Service Providers: When you carry out financial transactions, the necessary information is shared with payment service providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, or FPX banks solely for the purpose of processing those transactions. These providers have their own privacy policies governing how they handle your data.
• Technology Service Providers: JQKSlot works with technology providers that help us operate the platform — including cloud, analytics, and security services. All such providers are bound by strict confidentiality agreements and may only use your data for the purposes we direct.
• Game Providers: Third-party game providers that supply slots and live casino games to the jqkslot platform may receive the game statistical data required to ensure fair and proper game operations.
• Legal Authorities: JQKSlot will disclose personal information to Malaysian government authorities or law enforcement agencies if required to do so by law, court order, or a directive from a competent authority.

JQKSlot employs a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The following are some of the key security measures we have in place:

• 256-bit SSL Encryption: All data transmitted between your device and the jqkslot servers is protected with 256-bit SSL (Secure Socket Layer) encryption. This ensures that even if data is intercepted in transit, it cannot be read by any unauthorised party.
• Stored Data Encryption: Sensitive data stored in our databases — including financial and identity information — is stored in encrypted form, not as plain text.
• Strict Access Controls: Access to players' personal data within the jqkslot organisation is restricted to staff with a legitimate business need only. All access is logged and monitored.
• Continuous Security Monitoring: The jqkslot security system is continuously monitored to detect any intrusion attempts, unauthorised access, or other suspicious activity.
• Regular Security Audits: jqkslot's infrastructure and security procedures are audited regularly by independent third-party security experts to ensure they remain aligned with the latest industry standards.
• Two-Factor Authentication: JQKSlot provides a two-factor authentication (2FA) feature for player accounts, and we strongly encourage all players to activate it for added protection.

That said, we want to remind you that no digital security system is entirely infallible. The security of your account also depends in part on your own actions — such as keeping your password confidential and not sharing your login credentials with anyone. If you suspect that your jqkslot account has been compromised, contact us immediately via Live Chat or email at support@jqkslot.run.

JQKSlot retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required under applicable Malaysian law.

• Active Account Data: For as long as your jqkslot account remains active, we retain all your personal information, transaction records, and gaming history. This data is necessary to provide you with uninterrupted service.
• After Account Closure: If your account is closed at your request, we will retain transaction records and relevant information for a minimum of 7 years, as may be required under Malaysian financial and tax legislation.
• Inactive Accounts: Accounts showing no activity for 180 days or more may be classified as inactive. Data associated with inactive accounts is retained until the account is formally closed or the mandatory retention period expires.
• Support Communication Data: Communication records with the jqkslot customer support team are retained for 2 years following the resolution of an issue, for quality control purposes and future reference should a similar issue arise.
• Security Data: Activity logs and security data are retained for 1 year for security investigation purposes if required.

Once the retention period has ended, your personal data will be securely deleted or anonymised in accordance with established procedures, ensuring it cannot be recovered or linked back to your identity.

As a data subject, you have several rights regarding the personal information we hold about you. JQKSlot respects these rights and endeavours to facilitate their exercise:

To exercise any of the rights above, please contact the jqkslot support team by email at support@jqkslot.run, stating the right you wish to exercise and providing sufficient information for us to verify your identity. We will respond to your request within 14 business days.

The jqkslot website uses cookies and similar tracking technologies to enhance your experience and help us understand how the platform is used. Below is an explanation of the types of cookies we use:

• Essential Cookies: These cookies are required for the core functionality of the jqkslot platform – including maintaining your login session and ensuring security features operate correctly. They cannot be disabled without seriously affecting platform functionality.
• Performance Cookies: These cookies collect information about how players use the jqkslot platform — such as the most frequently visited pages, technical errors encountered, and other performance data. This information is used to improve the user experience. All data is collected in aggregate form and does not identify individual users.
• Functional Cookies: These cookies allow the jqkslot platform to remember your preferences and settings — such as your preferred language and display options — to deliver a more personalised experience.
• Analytical Cookies: JQKSlot uses analytics tools to understand overall platform usage patterns, helping us make more informed decisions about product development and service improvements.

You can manage or delete cookies through your web browser settings. Please note that disabling all cookies may affect the functionality of certain parts of the jqkslot platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.

The jqkslot platform is exclusively for adults aged 18 and above. We do not provide services to minors, and we do not knowingly collect any personal data from individuals under the age of 18.

Parents and guardians concerned about their children potentially accessing the jqkslot platform are encouraged to contact us. JQKSlot takes this matter very seriously and will respond promptly to any such reports.

As a platform operating in Malaysia, jqkslot player data is stored primarily on servers located in Malaysia or in regions with comparable data protection standards. Under certain operational circumstances, there may be a need to transfer some data across borders — for example, when working with technology providers or international game suppliers.

Whenever a cross-border data transfer takes place, jqkslot ensures that:

• The recipient country or region provides an adequate level of data protection;
• Appropriate data transfer agreements have been put in place with the receiving parties;
• Data transferred is limited to what is strictly necessary for legitimate business purposes;
• All parties involved are bound by strict confidentiality and security obligations.

You have the right to request information about the safeguards in place when your data is transferred outside Malaysia. Contact us at support@jqkslot.run for such inquiries.

JQKSlot reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we handle personal data.

When we make material changes to this Privacy Policy, we will:

• Updating the "Last Updated" date shown at the top of this document;
• Displaying clear notices on the jqkslot platform regarding significant changes that have been made;
• In the case of highly material changes, a direct notification will be sent to the email address or phone number registered to your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy. Your continued use of the jqkslot platform after any changes are published will be considered your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding how jqkslot handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels: